Packed with handy features along with reliable backup and sync solution, Google Drive is definitely created to make your life easier. However, it is also a known fact that Google Drive is infested with many upload issues, whether it is extremely slow upload speed or the files are not uploading at all.

If you’re also one of those Google Drive users who are having the same type of problem when uploading files, check out some workarounds below that may help you solve your issues with Google Drive.

NOTE: The tips explained below apply for the web version of Google Drive, since it’s most prone to upload issues.

Use Private or Incognito Window


A private window is isolated and doesn’t use stored cookies that might affect your regular browsing. Simply open a private or incognito window on your browser, then log in to Google Drive. Afterwards, upload the file once again via the private window and see if it works this time.

To open a private window, you may use the shortcut [Ctrl] + [Shift] + [N] or [Ctrl] + [Shift] + [P], although you can manually open the private window from the main menu of your browser.

Clear the Browser’s Data


Your browser saves cookies, cache, and other data to make it easier and faster for you to browse the Web. However, sometimes this data can also create browsing problems, like being unable to upload files. From the Chrome main menu, click on History or press [Ctrl] + [H]. Next, click on Clear browsing data, and the options will open up. Alternatively, you can also paste “chrome: //settings/clearBrowserData” in the browser’s address bar, and then hit [Enter] in order to directly access this same window.

Select All time next to Time range and ensure all three options are checked. Optionally, you can uncheck the Browser history option in case you want to keep the browsing history. Now click on Clear Data to delete the browser data, and then try uploading files in Google Drive.


Try a Different Browser


If the options mentioned above still did not solve your issue with Google Drive, then try using a different browser. Additionally, the error might be occurring due to a temporary support issue with your browser or because your browser simply doesn’t support Google Drive. However, the latter can’t be true for popular browsers like Chrome, Firefox, Opera, Safari, Internet Explorer, and Microsoft Edge.

If you are using one of the above-mentioned browsers and changing the browser fixed the upload problem, then try updating your browser to the latest version. If that doesn’t help, then wait for the next version update that might fix this issue.

Make Sure the Images are Displaying on Your Browser

For some reason, Google Drive stops working properly if images are turned off in the browser. You might be able to use it for editing and viewing data, but uploading and downloading won’t work. In Chrome, click on the hamburger menu at the top-right corner and select Settings. Now scroll to the bottom and click on show advanced settings. Click on Content settings under Privacy, and then select Do not show any images under the Images section. This will disable images on all the websites, but you can click on the Manage exceptions button to whitelist websites on which you would like to see the images.


Firefox does have a hidden option to block images, but it doesn’t work well and only hides some of the images on a web page. In Firefox I recommend you use the Image Block add-on. It is a simple add-on that will let you enable/disable images in Firefox with a single click.

Check the Status of Google Services

Although very rare, there is a chance Google Drive might be temporarily down. You can check the G Suite Status Dashboard where the current status of all the Google services is listed. If it’s down or there is a problem, it would be explained here.


Check Your Network Connection

There might be an issue with your network instead. This is especially true if the file uploads but gets canceled in the middle with a network error. Restarting your router usually solves this problem. If that fails, try changing your IP address and also turn off the firewall. Using a VPN may also affect the upload process, so make sure your VPN is turned off.

If you are sure it’s a network error, then resetting your router might fix this. There should be a reset button (usually inside a hole) on your router that you can press and hold for five to ten seconds to reset the router.


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This entry was posted by Staff Writer on Saturday, January 6, 2018 at 6:24:33 AM and is filed under Tech Tips & Tricks.

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