Wireless headphones, though great in many ways, can be prone to connection drops as well as not connecting to start with. This guide will hopefully provide you with some tips you can do when your wireless headphones are having difficulties being discovered and/or won’t pair to your devices.

Keep the Battery Charged

If your headphones are low on battery, sometimes a pairing will simply not be possible. This is due to power management-based restrictions on the headphones. Give them a charge, at least for a few minutes, and try the pairing process again.

Forget and Re-Pair the Device

Try “forgetting” the device in your Bluetooth settings if this is not the first time you are pairing your Bluetooth headphones. Then, place the headphones back into pairing mode and pair them just as you did the first time around. This is essentially the same as a “hard reset.” To pair again, press and hold the pairing button on your wireless headphones for a few seconds and then select the device within your Bluetooth settings.

Remove the Headphones from a Previously-Paired Device

If you have previously paired the headphones to a device, there is a likelihood that the headphones paired to that device should be nearby. Either un-pair and remove the headphones from the suspected device’s settings, or press and hold the pairing button on the headphones. In doing so, you will be able to pair from your preferred device.

Check for a PC Driver

If pairing wireless headphones to your PC, first verify that the PC has Bluetooth-capable hardware. In addition, you will want to download an up-to-date driver. Drivers are pieces of software for managing and handling Bluetooth devices. To download the specific driver you need, search your computer’s model number online if it is prebuilt. If you built it yourself, search for the model number pertaining to your Bluetooth chip located within your PCI slot.

Keep drivers up to date to avoid any future issues.

Avoid Interference

Sometimes the room you are in and the objects around you can cause shoddy audio quality and even connection drops or lag. For example, if your Wi-Fi router transmits at 2.4Ghz and is nearby, you will likely see interference in your wireless headphones since they transmit at the same frequency. Generally, stay away from any devices transmitting waves such as microwaves, Wi-Fi routers, and other Bluetooth devices. Believe it or not, fluorescent light can also cause interference.

Remember the Warranty

Warranties exist to protect you, the consumer. If all else fails, look into having your device covered and replaced under the manufacturer’s warranty. You can do this by either viewing the warranty card or contacting your brand’s customer support team and referencing the headphone’s serial number.


This entry was posted by Staff Writer on Thursday, September 21, 2017 at 6:14:07 AM and is filed under Tech Tips & Tricks.

Leave a Response