There is no doubt that at any time or another, computers can face breakdowns of any manner. But each and every complicated computer problem can be solved by properly trained tech engineers from a professional tech support company.

The advantage and convenience of 24/7 access from tech support is pretty obvious for any small or medium sized business who cannot afford to keep and pay for even a small in-house technical support department. However, no matter how complicated the problem is, double check to see if you overlooked something before calling your tech support.

The computer keeps shutting down by itself

A computer that suddenly keeps shutting down could have a failing power supply. Check that the computer is plugged into the power point properly and, if that doesn’t work, test the power point with another working device to confirm whether or not there is adequate power. If this doesn’t do the trick, you may need to call tech support to replace the power supply.

The screen just goes blank

If the screen just goes blank all of a sudden, there may be an issue with the connection between the computer and the screen. First, check to see if the monitor is plugged into a power point and that the connection between the monitor and computer hard drive is secure. If the problem is on a laptop, then you may need to get tech support to fix it as some of the internal wires may be worn. For a PC, there may be real problem that needs tech support.

Abnormally functioning operating system

If the operating system is unresponsive or is acting up, then try restarting your computer and run a virus scan. If the same things happen, there may be a problem with the operating system, the hard disk, or the motherboard which may warrant a call to tech support.

The operating system won’t boot at startup

If you are having troubles booting Windows or Apple operating systems, then you may have to reinstall it or there may be something wrong with the motherboard or hard disk. You now need to call or chat with tech support.

The screen goes frozen

No, this isn’t something from the movie. When the computer freezes and the screen goes blue, you may have no other option but to reboot and risk losing any unsaved work. Freezes can be a sign of insufficient RAM, registry conflicts, corrupt or missing files, or spyware. Try pressing and holding the power button until the computer turns off, then restart it. When all else fails, now is the time to turn to tech support.


If a computer case lacks a sufficient cooling system, then the computer’s components may start to generate excess heat during operation. To avoid your computer burning itself out, turn it off and let it rest if it’s getting hot. Additionally, you can check the fan to make sure it’s working properly because it may need replacement by tech support.


This entry was posted by Staff Writer on Tuesday, June 30, 2015 at 10:11:06 PM and is filed under Mixellaneous.

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