Many employers do not realize that even if their employees bring their own devices to use at work, the risks that personal devices and data can create fall on the company’s responsibility, not on the employee.

According to the US Bureau of Labour Statistics and the UK Labour Research Department, almost half of American and British employees bring their own devices for work purposes. In the US alone, more than 40% employees bring their own devices to work either without their employer’s knowledge or without proper guidance from their employers. On the other hand, 14% are not aware if their employers have produced any guidelines concerning BYOD.

Generally, this study shows that employees bring and use their devices at work, but do not know if they are allowed to do so, since their employers do not regulate any form of check-up regarding this.

From a business perspective, employers who allow BYOD can greatly save in terms of company expenses since there is no need to purchase, as well as maintain, devices and gadgets for their employees’ use. On the employee’s side, it provides greater work flexibility and productivity due to the use of a personal device. Since employees are using their personal devices, they can still continue their work from home or from anywhere with ease.

The two major issues that a company could encounter when implementing or not regulating BYOD are data protection and information security risks. BYOD does not exempt a company from any liabilities as a result of its use. On this note, all the company’s work-related data that passes through BYOD must be encrypted and secured. This may entail the needs of software licensing, patching, and tech support.

This is where a tech support company comes in to help a company or business regarding BYOD security concerns. Remember that personal devices can produce, copy, and store work- related data more than the capacity of three full DVDs combined.

In considering BYOD in conjunction with data protection and information security risks, as well as the methods of accessing work files, companies should choose a support service based on the following:

  • Should tech support for BYOD apply to all employees or only to a selected few such as department heads?
  • Which company files or documents can be accessed by personal devices?
  • How does the company and tech support go about examining personal devices in the event of an incident?
  • What happens when a personal device is upgraded or recycled along with company data inside it?
  • What happens when the company wipes work-related data and in the process accidentally wipes out personal content as well?

Keep in mind that Bring Your Own Device (BYOD) is still the company’s responsibility and the selection of a good tech support service for BYOD purposes is vital to a company’s security.

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This entry was posted by Staff Writer on Thursday, March 13, 2014 at 10:19:17 AM and is filed under Small-Medium Business.

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