Posts tagged "tech support service"

Working in the technical support department is certainly no walk in the park, especially when they have to talk to not-so-satisfied or irate customers. Oftentimes, the tech support person will hardly be able to get a word in, let alone whole sentences. So if you’re in a job as a tech support person, what can…

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IT Support for your company or small business in most cases is provided based on terms and conditions defined in an IT Support Agreement, which is signed upon the start of the service. A good IT Support provider will clearly state in any agreements what they are going to provide and how they are going…

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Choosing an IT support service provider, whether for your company or for your personal computer, isn’t really a daunting task if you know what to look for. First Call Resolution Make sure you don’t have to contact your IT support service multiple times to address the same issue. When you call once, the problem should…

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