Posts tagged "customer service"

Commendable customer service is a vital component in the success of a business. It is one of the main reasons why customers keep coming back to avail of your product or service. Social media sites such as Twitter and Facebook have grown to become more than emergent platforms for marketing and advertising. They are also…

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Often times, customer service is a thankless job. Angry customers shout and curse at customer service reps, and they’re often blamed for what we call as “user error.” They definitely deserve our respect for a job well done. Kind words are worth much and cost little. This creates opportunity: when you can’t out-spend the competition,…

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It isn’t easy to grow a successful business, and establishing a solid foundation with your customers is crucial if you want success to flourish. So many businesses underestimate the power of customer experience, and that creating a customer-focused culture is an opportunity that every business should not overlook. Check out some of the best yet…

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Nowadays, you can see tech gadgets being sold everywhere from shopping malls to night markets. In a sense, gadgets such as smartphones and tablets made a great impact as to how we live and communicate today. The downside of having this kind of lifestyle is that people find themselves stuck or helpless whenever their gadget…

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Providing good technical support is a very challenging task to deal with. It requires patience, along with good communication and people skills in order to run an efficient support business. To have a high success rate, you need a great product, great marketing, and of course great support. There are many companies with great products…

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Usually, there are many inexpensive and often free ways to show appreciation to your customers. Of course, a great part of customer appreciation consists of great food and service, however, personal attention given by the business owner or manager can go a long way in making customers feel appreciated. Here are four tips on how…

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Customer service is a box full of drama. And being a part of it means you have to go through a lot of drama all the time. Showing them your true colors — that is, letting them know if you’re really mad, will not help you get what you want. Check out these few tips…

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