Supportrix, one of the leaders in the arena of technical and network support, has launched its new website with an improved design for better customer service.

Basically, the new website is meant to serve customers better. The new design is simple and minimalistic, meaning that all necessary information can already be found on the Home Page while the other pages describe whatever is necessary in detail.

While new visitors will be impressed with the ease of use and navigation, old and recurring clients will notice the really big difference since the new website is actually an improved and refurbished website design on the old Supportrix website.

Clients seeking better dedicated technical support will benefit greatly with the improved website design because of the visible social media buttons that can now easily connect clients with Supportrix through Facebook, Twitter, Google+, Pinterest, and even LinkedIn.

The greatly improved content in the Services Page now explains the wide range of technical issues users may experience and how Supportrix will be able to fix it.

Even the Sitemap Page is greatly improved for better website page search and navigation.

The improvement on the Support Plan now clearly shows the benefits of the packages especially in the comparison between Home Network and Business Network support. The Support Plan Packages are all laid out clearly for better understanding and a more trusting relationship with clients.

One of the noticeable and enormous improvements to the new website design is the Contact Page. The improvement now enables clients to directly get in touch with a specific department for technical support.

An ideal addition to the new website design is the Blog Page and Knowledge Base Page wherein clients can search and read about specific technical problems, computer protection and maintenance, tips and tricks, and advantages of having tech support for small and medium businesses.

 

About Supportrix

Supportrix is the business unit of Concentrix, the Business Process Outsourcing (BPO) division of the SYNNEX Corporation with primary locations in Fremont, California, and in the Philippines. For over 20 years, Concentrix has been delivering high quality customer, business process and technical support to Fortune 500 companies, supporting over 14 million interactions annually.



This entry was posted by Staff Writer on Friday, November 28, 2014 at 9:55:22 PM and is filed under Mixellaneous.

Leave a Response