Archive for 2015

Every business wants to have happy and satisfied customers. Aside from bringing in more income, but also because having an irate customer can do damages to your business. Based on a reliable study, a dissatisfied customer will tell between 9 and 15 people about their experience. About 13% of dissatisfied customers tell more than 20…

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It happens to the best of us — you’re all ready to go out or you’re in a hurry when you suddenly noticed that your phone is only charged at ten percent. Since that amount of energy isn’t going to get you very far, how can you get the maximum amount of power in so…

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Commendable customer service is a vital component in the success of a business. It is one of the main reasons why customers keep coming back to avail of your product or service. Social media sites such as Twitter and Facebook have grown to become more than emergent platforms for marketing and advertising. They are also…

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Considered as one of the biggest features of Windows 10, Cortana has now been fully integrated into the desktop operating system. Being a powerful digital assistant, Cortana can perform a lot more than just crack jokes or sing songs. Now, you might feel a little lost especially if you’ve just met Cortana. To get you…

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It’s really quite simple: If you don’t know the root cause of the problem, or if you don’t know how to fix it, then don’t even bother and just call in the professionals. This, of course, should be professionals from a legitimate computer technical support company.   As to the particular computer problems, should any…

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Often times, customer service is a thankless job. Angry customers shout and curse at customer service reps, and they’re often blamed for what we call as “user error.” They definitely deserve our respect for a job well done. Kind words are worth much and cost little. This creates opportunity: when you can’t out-spend the competition,…

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For decades now, Internet-connected devices have been around and that connection has shifted from wired-connected devices to wireless-enabled ones. This has led to the development of devices that extend beyond traditional laptops or printers to what we see in homes nowadays: wireless connected thermostats, lighting, door locks, garage door openers, and other gadgets enriching common…

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