Archive for November 2014

Supportrix, one of the leaders in the arena of technical and network support, has launched its new website with an improved design for better customer service. Basically, the new website is meant to serve customers better. The new design is simple and minimalistic, meaning that all necessary information can already be found on the Home…

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All over the world, customer retention has been present in the minds of existing and starting small and medium-sized businesses. And with the constant increase in customer acquisition costs, businesses need to come up with ways on how to retain their customers. For those who are just starting their own small business, gaining new customers…

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Cyber threats now are no longer limited to the office networks. Now, hackers and scammers realize that home computers are more vulnerable since home network setups are seldom or less protected. Home computer users need to maintain at least a basic level of defense especially when accessing the Internet. Not keeping the OS and applications…

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Nowadays, you would rarely see a social media marketing campaign that doesn’t utilize a branded hashtag. Back in June 2013 when Facebook finally gave in to the hashtag madness at last. Who would have ever imagined that this little symbol can link conversations on various social media networks like Twitter, Facebook, Instagram, Tumblr, Pinterest, and…

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One might think that the important qualities of a good tech support provider are the services and the level of satisfaction that they give to their customers. While this is true, there is a much deeper bottom line: How an IT support provider trains their specialists to be professional and to offer the best customer…

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Everywhere, you can hear all kinds of tech myths. You might read about it on the Internet, or from retailers who are trying to sell big unwanted product out of their stores. This strategy can sometimes be harmless. Other times, it can also cost you precious money and make you regret why you got persuaded…

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One of the best email clients that you can install on your devices is the Mozilla Thunderbird. Its huge library of add-ons, which can be installed, is one of the reasons why this email client is so popular to use. If you are concerned about the security of your emails while using Thunderbird, the list…

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